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At House of Furry, we are committed to delivering our premium pet and lifestyle products straight to your door.

Shipping Locations:

• United States: We proudly ship to all 50 states, you have access to the best of House of Furry.
• Canada: Our neighbors to the north are just as important to us! We're thrilled to serve all provinces and territories in Canada.

Earthpaw Sofa Shipping: Our Earthpaw sofa has a standard shipping fee of $98 in the U.S. Alaska, Hawaii, and Canada have different shipping fees.

Special Shipping Offer: To make your shopping experience even more delightful, we offer free shipping on all orders over $85 (Exclude Earthpaw Sofa Collection).

At House of Furry, we prioritize the satisfaction and happiness of our customers. If, for any reason, you are not 100% satisfied with your purchase, please follow the guidelines below to initiate a return.

Return Eligibility:

1. Return Window: All returns must be initiated within 14 days from the date of receipt of your order. This means your return request must be submitted to us within this time frame. Any requests made after the 14-day period will not be accepted.
2. Condition of Item: The returned item must be in its original packaging, with the tags, unused, and in unaltered condition. Items that show signs of use, wear, or damage will not be eligible for return.
3. Compliance: All return requests must fully comply with the terms and conditions stated in our Return Policy. We reserve the right to refuse any return that does not meet these criteria.

How to Initiate a Return:

1. Contact Customer Service: Please reach out to our dedicated customer service team at [info@houseoffurryshop.com], Provide your order number, the item you wish to return, and the reason for the return.
2. Await Return Approval: Once we receive your request, our team will review the details. Your return instructions will be send to the email address associated with the order. Print the label and carefully follow the instructions.
3. Refund: Once we receive and inspect the returned item, we will process your refund. Please note that it may take up to 10 business days for the refund to reflect in your account, depending on your payment method and financial institution.

Exceptions and Exclusions:

Certain products might be exempt from returns due to health and safety concerns. Please refer to the product listing or contact our customer service team for more information.

Final Note:

We appreciate your business and understand that sometimes returns are necessary. Our goal is to make this process as smooth and hassle-free as possible. If you have any questions or concerns, please don’t hesitate to contact us.

Thank you for choosing House of Furry for your pet & lifestyle needs!

At House of Furry, we're dedicated to offering comprehensive insights into our curated selection of pet and lifestyle products. We want you to shop with confidence, and that starts with having all the information you need at your fingertips.

Explore Individual Product Pages:

• Photos: Get a visual grasp of the product with high-resolution images from multiple angles. This will give you a feel of the product’s design, color, and texture.
• Features: Delve deep into the unique attributes and functionalities that make each product special.
• Fabric Care Instructions: Ensure longevity and maintain the premium quality of our products with our detailed care guides.
• Size Guides: Perfect fit matters! Use our brand size charts to make sure you pick the right size for your furry friends.

Still Curious? We're Here to Help!
Should you have any more questions or require additional information, don't hesitate to reach out. Simply send us an email at info@houseoffurryshop.com. Our dedicated team is always on standby, eager to provide you with the answers and guidance you seek.

House of Furry champions sustainable fashion and lifestyle choices for our cherished pets.

We're dedicated to crafting products that foster a bond between individuals and their furry companions, allowing them to appreciate, enjoy, and safeguard nature side by side.

Dive deeper into our story on the [About Us] page!